Frequently Asked Questions
- When i will receive my products after purchase?
- Will the game account be locked if long time inactivity ?
- OBTGAME are reliable?
- What payment options do you support?
- How to use coupon code?
- How can I get support?
- How to register?
- Q. When i will receive my products after purchase?
- A.
Right after purchase, We will deliver the product info to your registered Email(check spam, trash and promotions folders) within 24 hours. If you bought as guest, we will send product info to your Email that you typed billing information, but you can't track order detail on our website. If you haven't received product after 24 hours, please confirm your Email address again or contact us on support@obtgame.com or by Skype at obtgameor by Telegram at @OBTGM Service time: 10:00am to 10:00pm (GMT+8).
- Q. Will the game account be locked if long time inactivity ?
- A.
Yes, the game account will be locked if long time inactivity (unable to be unlocked except for the rent account).
Unless otherwise specified, please login the game at least once every 3 months. - Q. OBTGAME are reliable?
- A.
- 100% security, we promise not to reveal customer's game account information to anyone.
- We use SSL/HTTPS certificates, customers can visit the website in confidence.
- Q. What payment options do you support?
- A.
We can accept payment via Crypto Currency, WeChat Pay, Alipay, Western Union, Maybank2u, MOLPay, Boleto, Banco do Brasil, Indonesia ATM, CIMB Clicks, RHB Now and other kinds of payments.
- Q. How to use coupon code?
- A.
Get a coupon code and use(order amount should greater than $8).
- Q. How can I get support?
- A.
For support you can email us on support@obtgame.com or by Skype at obtgameor by Telegram at @OBTGM Service time: 10:00am to 10:00pm (GMT+8), once we received your details we will get back to you soon. Our customer service is online from 10:00am to 10:00pm (GMT+8).
- Q. How to register?
- A.
You can register with a email address, also you can sign in with social account facebook twitter google, after first sign in with social account a email with account info will send to your email.